Lantern Alliance live help channel is online

Are you looking for someone who will help you with a griefer problem? Do you have questions about how to set up security for your parcel or sim? We maintain a channel on IRC (Internet Relay Chat) where you can go to get help. Here is the link:

If you would like to use your own IRC client to connect to the channel, here is the information: #SLHeroes

Why use IRC?

  • It’s very simple, with no training needed. You type your message and hit Enter, just like in Second Life (SL) group chat. You can even type “/me likes IRC” and it will show up as “HalJordan- likes IRC” just like in SL chat.
  • We can add people to a channel access list so that they can kick or ban griefers from the channel.
  • No SL open group slot is needed to communicate among many residents, and you don’t have to wear a special HUD.
  • You don’t have to be logged in to SL to be able to chat with SL residents.
  • IRC is not laggy at all compared to SL group chat.
  • It doesn’t require any special software to be installed on your computer. Just go to the web chat interface and log in.
  • It is so reliable and such a small load on your computer that you can leave it running all the time. Many people do just that on other IRC channels so they can look back and see what was said while they were AFK.
  • Although the basic channel setup has no security, we don’t really need it. No one will be revealing any secrets on the channel.

How does it work?

  • SL peacekeepers monitor the channel. When a call comes in, they notify multiple peacekeeper groups of the circumstances and location. Multiple Abuse Reports are written and Linden Lab becomes aware of the problem.
  • As time goes by and people get more comfortable with using the channel to get help, residents other than peacekeepers will start monitoring the channel too.
  • As the non-peacekeeper residents become more familiar with Second Life security and the response to griefer attacks, they will start helping people in the channel as well as responding to the attacks and writing Abuse Reports themselves. Regular residents provide help in the Firestorm help group in Second Life, so there is no reason to believe that it won’t happen here.
  • As more and more people find the channel and begin providing help for others, the reason for the name of the channel will become clear. In Second Life, some peacekeeper groups dress as superheroes while they provide help to residents and oppose griefers. But really, if everyone jumps in to help others and report the griefers, we are all Second Life Heroes.
Lantern Alliance logo

Lantern Alliance logo


About Hal Jordan
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